Project Signoff - The Final Task
All projects have a beginning and end, which can be several months in duration. Because of this, it is important to have a project methodology that allows the customer to provide their input during various points of the development and QA cycle.
Once a project has been completed, the need to have the customer sign off is a way to confirm that it has met the customer’s expectations and that everything is working properly based on their initial set of functional requirements.
It is therefore important to have the following:
1. A concise Statement of work that outlines exactly what the software enhancement will do and when it will be available
2. Ongoing communication throughout the project to inform the customer on progress
3. A proper issue management and tracking process. As issues develop, it is important to be able to monitor and resolve them within a timely manner.
4. Mockup designs on how the software enhancement may look and function
5. Final Project signoff - the last document needed to gain final approval from the client.
In summary, to be able to successfully deliver a software enhancement, the customer needs to be involved in the beginning and at the end when they are able to test the functionality. After significant user testing the project signoff document is their approval that the deliverable meets or exceeds their expectations. The project signoff is the final document used to complete the effort and transition it into the live environment.